Frequently Asked Questions
Everything you need to know about OOFOS recovery footwear.
What makes OOFOS different from other athletic footwear?
OOFOS are powered by OOfoam™ technology, which absorbs 37% more impact than traditional foam materials, reducing stress on your feet and joints to help you recover faster.
How do I find my correct size?
We recommend ordering your usual shoe size. If you are a half size, we suggest sizing down for a more secure fit, as the material will naturally contour to your foot over time.
What is your return and exchange policy?
We offer a 30-day trial period. If you aren't completely satisfied with your purchase, you can return your items for a full refund or exchange within 30 days of the delivery date, no questions asked.
How long does shipping typically take?
Standard shipping usually takes 3 to 7 business days within the continental U.S. Expedited shipping options are available at checkout if you need your recovery gear sooner.
Are OOFOS shoes machine washable?
Yes! Most OOFOS styles are machine washable on a cold cycle. We recommend air drying them in the shade to maintain the integrity of the OOfoam™ material.
Do OOFOS come with a warranty?
Every pair of OOFOS purchased through our official store comes with a 6-month limited warranty against manufacturer defects in materials or workmanship.